Refund Policy
Please review this policy thoroughly as it provides crucial information and guidelines regarding refunds and cancellations for Siripay users. Siripay may update this process periodically, with changes posted on our website at https://www.siripay.co. We strive to fulfil all orders according to the specified details and timelines. However, if an order cannot be completed due to unavoidable circumstances or limitations beyond Siripay control, the order will be cancelled and refunded according to the terms outlined below:
1. Refund EligibilityGift card purchases are generally non-refundable. Once a gift card is purchased, it cannot be returned or exchanged for cash, except as required by law.
2. Refund Period Our refund period lasts for 7 days from the date of purchase
3. Required Documents for Refund: Proof of PurchaseTo process a refund, you must provide proof of purchase, such as an order confirmation email or receipt.
4. Verification: Our support team will review your request and may require additional information or evidence to verify the defect.
5. General Refund PolicyRefunds may be granted under special circumstances, including: Defective or damaged items upon receipt. Reporting a Refund: If you believe you have received a defective product and are eligible for a refund, please report it to us via email at support@budgetree.in within the refund period. Clearly state the reason for your refund request.
6. Non-Refundable Circumstances Once a gift card has been redeemed, it is non-refundable. We do not provide refunds for unused products. Refunds are only applicable for defective products Lost or stolen gift cards cannot be refunded or replaced. Some items, such as personalized or customized products, may be non-refundable unless defective or damaged.
7. Zero Tolerance for Fraud: Protecting Our Customers and Business Integrity At Siripay, we are unwavering in our dedication to protecting our customers and preserving the integrity of our business. Fraudulent activities undermine the trust we have established and challenge our core values. As a result, we enforce a zero-tolerance policy towards any type of fraudulent behavior. We are committed to identifying, preventing, and addressing fraudulent activities promptly and effectively.
8. Contact Us If you have questions or concerns regarding our refund policy, please do not hesitate to contact us. We are committed to ensuring your satisfaction. Please promptly contact our Support team at support@budgetree.in || 8630000676
